Discovering and recognizing these physical and virtual machines, their host/virtual relationships and key configuration parameters, is critical to drive the business solutions that IT executives care about. For example, identifying the root cause of a network outage or the total cost of ownership of a business service requires an accurate understanding of your IT devices and the relationships between them. In the absence of that, as they say – garbage in, garbage out.
Optimizing software licensing costs and ensuring ongoing license compliance are major initiatives for many organizations. This again requires a strong IT discovery foundation as software licenses nowadays can depend on virtual configurations, the number of CPU cores, and even hyperthreading.
Configuration Management Database (CMDB)
The CMDB is the logical repository where the IT discovery information is stored along with other organizational data, both discoverable and non-discoverable, so organizations can correlate the data and gain a better understanding of the overall business. For example, organizations can tie information about IT devices discovered and organizational and financial information in the CMDB to compute a total cost of ownership for IT assets and business applications, which can then be charged back to the respective business units.
We work with the ServiceNow platform as well as HP UCMDB products to build a solution that works for you.
We understand IT Discovery, having been neck-deep in this for 20 years. In fact, members of our team have been key architects, developers and patent authors of the technology underpinning industry leading solutions being sold and used today.