RevealIT Free UD Implementation Health Check
- RevealIT is now providing a free one-time remote health check of customer’s Universal Discovery implementation based on the RevealIT Health Monitor application
- Customer provides UD logs and other requested data to RevealIT
- RevealIT will provide a questionnaire, instructions and scripts to facilitate this
- Customer provides UD logs and other requested data to RevealIT
- RevealIT will process the data on its internal servers (not on the cloud)
- RevealIT will provide the customer with a set of reports from the RevealIT Health Monitor and have a 1-hour call with the customer to discuss its findings
RevealIT UD Implementation Guidance Service
- 1 year Subscription-based Value Added Services Offering
- Includes a term license of the RevealIT UD Health Monitor application
- Includes installation and configuration of the Health Monitor application in the customer’s environment
- Customer provides the server infrastructure required for deployment
- RevealIT will periodically monitor and provide guidance to the customer’s UD implementation team for troubleshooting and improving the implementation
- Customer can choose packages based on amount of RevealIT consulting hours included
How RevealIT can assist MicroFocus
Pre-Sales
- Proof of Concept engagements
- Modules to plug functionality gaps
- CMS Health check/workshops
PS
- CMS Health Check
- Implementation
- Collaborative model or can handle end-to-end
Hand-off
- On-going implementation support
- Virtual admin services