Today’s economic reality requires IT to improve operational efficiency and reduce costs while it delivers high-quality services. To achieve this IT organizations are turning to business service management to isolate problems, understand their business impact, and prioritize solutions to minimize the impact on your customers and your bottom line.
HP Business Service Management (BSM) is an end-to-end management solution portfolio that integrates network, server, application, and business transaction monitoring to help you improve IT operations efficiency while delivering high-quality services.
With these solutions, your IT organization can:
- Monitor and manage the end-user experience in order to proactively address events before they have a negative impact.
- Detect and resolve problems proactively at the business transaction level (online purchases, stock trades and travel reservations) before your customers are impacted with business transaction management (BTM).
- Improve efficiency with consolidated event and performance management that includes management of virtualized environments and the automation of server administration.
- Reduce costs and increase agility through end-to-end automated network management (ANM).